FOIA Document Analysis

Analysis of Public Records from Danville Area Humane Society (2023–2024)

3,419[1] Records Analyzed
10+ Major Violations Found
1,000+ Individual Law Breaches

Introduction and Context

A citizen FOIA inquiry into the Danville Area Humane Society (DAHS), the city's public animal shelter, uncovered extensive records (custody intake forms, euthanasia logs, staff certifications, etc.) for 2023 and part of 2024. These documents were analyzed to evaluate DAHS's operations, with a focus on euthanasia decisions, intake outcomes, record-keeping, and compliance with relevant laws.

The inquiry was prompted by DAHS's dismal live-release rate (only ~16% of animals saved in 2023, versus 80%+ in other Virginia shelters). A formal complaint was submitted to the Virginia Department of Agriculture and Consumer Services (VDACS) in late 2024, alleging numerous violations of state laws and regulations.

Cardinal News, Sept 3, 2024 →

Below, we validate the complaint's claims against the FOIA evidence and applicable laws, and highlight any additional violations or concerns not explicitly raised in the complaint. All findings are supported by citations to the FOIA documents or relevant statutes/regulations.

Major Violations Summary

Detailed Findings

1. Mandatory Holding Period Violations (Stray Animal Euthanasia)

Complaint Raised: Yes

Issue

Virginia law mandates that public shelters hold stray companion animals for a minimum of 5 days (not counting the intake day) to allow owners a chance to reclaim them. If any form of identification is present (collar/tag/microchip), the hold extends to 10 days, and the shelter must make efforts to notify the owner within 48 hours. Early euthanasia of strays is only permitted in very narrow circumstances.

Va. Code § 3.2-6546 →

Findings

DAHS's 2023 custody records show hundreds of instances of stray animals being euthanized before the legal holding period expired. Out of ~3,419 intake records reviewed for 2023, 423 animals listed as "stray" (or held for bite quarantine) were euthanized prior to the required hold period[2].

Example Case

A kitten (categorized as stray) taken in on 1/8/2023 was euthanized on 1/10/2023, only 1 day later, well short of the 5-day requirement. This case was flagged as "Euth[anized] before [hold]" in the records.

Source: VDACS Complaint (p. 5-6), based on analysis of 3,419 custody records from 2023

Such violations were systemic in 2023 (423 instances), and preliminary 2024 data suggests the pattern continued. This practice denies owners the chance to reclaim pets and contravenes state law.

Applicable Law

Va. Code § 3.2-6546(C): five-day stray hold (or ten days with ID) required. Violations may subject the locality to civil penalties up to $1,000 per animal per day (as each unlawful disposition is a separate offense) under § 3.2-6546(K).

View Full Statute →

2. Improper Owner Surrender Procedures

Complaint Raised: Yes

Issue

Virginia law allows a shelter to euthanize an owner-surrendered animal without waiting through a hold period only if the owner has read and signed a surrender form explicitly stating that they relinquish all property rights and understand the pet may be immediately euthanized.

Va. Code § 3.2-6546(F) →

Findings

The FOIA-obtained custody surrender forms for 2023 show that while owners often signed the form to relinquish their animal, many forms lacked evidence that the owner was shown or signed the required immediate-euthanasia acknowledgment statement.

In several Animal Control intake records, DAHS staff had a handwritten "Owner's Signature" line (signed by the owner) but no indication that the owner was presented with the full waiver language from § 3.2-6546(F). Despite the absence of the waiver, those animals were sometimes euthanized almost immediately after surrender.

Source: VDACS Complaint (p. 6-7), Animal Control custody records via FOIA

Applicable Law

Va. Code § 3.2-6546(F): owner must sign a statement (i) surrendering all rights, (ii) affirming no other owner, and (iii) acknowledging immediate euthanasia is possible.

3. Record-Keeping Irregularities and Errors

Complaint Raised: Yes

Issue

Public and private shelters are required to keep accurate, individual records for each animal taken into custody. Each animal's record must be maintained for at least 5 years and be available for public inspection on request.

Va. Code § 3.2-6557 →

Findings

The FOIA production of DAHS's custody records for 2023 revealed serious record-keeping deficiencies:

754[3]
Cases with multiple animals on one record
160
Missing custody record numbers
217
Data errors in records

For example, one intake form might cover a litter of kittens or several dogs, each with potentially different outcomes, all under one record number. This practice made it "impossible to discern the disposition of each animal in many cases".

Sources: DAHS 2023 CUSTODY RECORD FINDINGS FINAL.xlsx; VDACS Complaint

Applicable Law

Va. Code § 3.2-6557(B): requires an individual record for each animal with specific data points, kept for 5 years and open to public inspection.

4. Disposition Misreporting (Adopted vs. Euthanized)

Complaint Raised: Yes

Issue

When an animal's official custody record indicates a live outcome (like adoption or return-to-owner) but the euthanasia log shows that the animal was actually euthanized, this means the shelter's internal or public reports could be false.

Findings

FOIA documents revealed 24 instances in 2023 where this kind of discrepancy occurred[4]. For example, an animal's custody record said "RTO" (returned to owner) but that animal was also recorded as euthanized shortly thereafter.

"The sheer amount of this kind of blatant misrepresentation is evidence more indicative of fraud as opposed to innocent human error."

— VDACS Complaint

Such discrepancies are too frequent and patterned to write off as mere mistakes. They always favor portraying a more favorable outcome on the intake record, with the "euthanasia truth" buried in separate logs.

Source: Custody records via FOIA, documented in citizen analysis

Applicable Law

Va. Code § 3.2-6557(B): honest record of "the disposition of the animal" required. Any misrepresentation in records provided to the state could violate other provisions.

5. Allowing Sick or Injured Animals to Suffer

Complaint Raised: Yes

Issue

As a humane society and especially because DAHS's director is a certified Humane Investigator, the shelter has a duty to prevent cruelty and relieve animal suffering. Failing to provide prompt care or humane euthanasia to a gravely sick or injured shelter animal can be seen as an act of cruelty by omission.

Va. Code § 3.2-6566 →

Findings

The FOIA custody and disposition records note at least 48 instances in 2023 where animals described as "sick," "injured," or neonatal ("unweaned") were not euthanized or medically treated in a timely manner[5]. Instead, they lingered for a period before eventually dying or being euthanized.

Examples
  • A puppy with severe parvovirus was noted as ill on intake. Instead of immediate vet care or humane euthanasia, the puppy was kept in isolation and died two days later, likely in discomfort.
  • An emaciated, injured stray cat was held for the stray period despite clearly suffering; it was euthanized only after the hold time elapsed, meaning it endured pain for five extra days.

The complaint emphasizes that "allowing sick, injured and unweaned animals to suffer for days is unacceptable," and when done by a Humane Investigator in charge of a shelter, it is "deplorable."

Source: Custody records and veterinary notes via FOIA

Applicable Law

Va. Code § 3.2-6566: duty to prevent cruelty (which includes relieving suffering). State Vet's Directive 79-1 classifies acceptable reasons and methods for euthanasia; in emergent cases, immediate euthanasia is prescribed.

6. Import/Transfer of Animals Without Required Health Certificates

Complaint Raised: Yes

Issue

Virginia's administrative code requires that any pet animal brought into Virginia must have a Certificate of Veterinary Inspection (health certificate) issued by an accredited veterinarian within the 10 days prior to entry. This is to ensure imported animals are healthy and not carrying contagious diseases.

2 VAC 5-141-80 →

Findings

FOIA records show that DAHS in 2023 took in numerous animals from outside Virginia. In 25 cases documented, there was no evidence of any health certificate on file[6] for these incoming animals.

Examples
  • A group of dogs brought from out-of-state to DAHS for an adoption event had no health papers; subsequently some broke with respiratory illness that spread in the kennel.
  • An underage litter of puppies was transported from out of state. Not only were they <7 weeks (prohibited without the dam), but no exam was done pre-transport.

Source: Custody records via FOIA showing animals imported from multiple jurisdictions

Applicable Law

2 VAC 5-141-80(A)–(C): requires health exam within 10 days prior to entry, prohibits <7-week-old imports without mother, and mandates rabies vaccination for animals >4 months entering VA.

7. Failure to Scan for Microchips and Reunite Owners

Complaint Raised: Yes

Issue

Virginia Code § 3.2-6585.1 (effective since 2022) imposes a duty to attempt to identify the owner of stray animals, including scanning for an embedded microchip at least at intake, at time of assessment, and prior to disposition.

Va. Code § 3.2-6585.1 →

Findings

The FOIA custody records from DAHS show scant evidence of microchip scanning. Very few intake forms had any notation like "microchip #____" or "scanned, no chip found."

< 20[7]
Out of 1,700+ strays
Had any indication of microchip scanning

It is unreasonable to believe that out of 1,700+ stray dogs and cats, only a dozen or two had chips. The far more likely explanation is that DAHS's staff did not consistently scan animals, or if they did, they failed to document it as required.

Tragic Example

One stray dog brought in July 2023 had a microchip (as discovered later by a rescue); DAHS had euthanized the dog after the hold period, never having scanned it. The owner information on the chip was current and the owner would have reclaimed had they been called.

Source: DAHS 2023 CUSTODY RECORD FINDINGS FINAL.xlsx, analysis of microchip scanning documentation

Applicable Law

Va. Code § 3.2-6585.1: duty to scan for microchip at intake/assessment/disposition and document efforts.

8. Controlled Substance Handling and Euthanasia Protocol Violations

Complaint Raised: Yes (extensively)

Issue

DAHS is permitted by law to purchase and use Schedule II–VI controlled substances for euthanasia and certain medical treatments, only under strict conditions. This includes proper training, certification, sedation requirements, and comprehensive record-keeping.

Va. Code § 54.1-3423(E) → 18 VAC 110-20-580 →

Findings

The FOIA documents reveal multiple violations of the controlled substance regulations and euthanasia standards:

Euthanizing Animals Before Legal Criteria Met

As discussed in Section 1, DAHS euthanized at least 423 animals[2] that had not exceeded their mandatory hold period. Under Virginia law, only a licensed veterinarian may euthanize an animal prior to the hold period elapsing; shelter staff technicians are not authorized to do so.

Lack of Required Sedation Prior to Euthanasia

The State Veterinarian's Directive 79-1 and DAHS's own written protocol (AC6) require that "all animals undergoing euthanasia (except critically injured/ill) must be administered some form of chemical sedation." FOIA euthanasia logs show NO entries documenting sedation at all[8]. There is zero notation of acepromazine or any other sedative being administered in any of the 2023 cases.

Improper Staff Certification

On two of the three staff members' certification forms, the checkbox for "demonstrated competency in understanding and applying State Veterinarian's Directive 79-1" was left unchecked. According to regulations, an unchecked box here effectively means the certification is incomplete or invalid.

Excessive Euthanasia Drug Doses

Multiple entries where the volume of pentobarbital solution recorded appears disproportionately high for the animal's reported weight. For example, a 10-pound cat was given 10 mL of solution (instead of ~3 mL), or a 40-pound dog was recorded as receiving 50 mL (far above the ~12 mL expected).

Incomplete and Non-Compliant Euthanasia Logs

The handwritten logs consistently failed to include required details: drug name/strength often not stated, dates frequently illegible, weights appear to be guesses, administrator signatures missing or incomplete.

Sources: DAHS Euthanasia Logs; DAHS AC5/AC6 Forms; VDACS Complaint

Applicable Laws/Regulations

  • Va. Code § 54.1-3423(E): shelters must euthanize only per State Vet protocols and with properly trained personnel
  • State Vet Directive 79-1: prescribes humane euthanasia methods (including sedation requirement)
  • 18 VAC 110-20-580: Board of Pharmacy rules for shelter controlled substances
  • Va. Code § 3.2-6546: prohibits euthanasia by staff before stray hold is over

9. Transparency and Accountability Issues (FOIA Compliance)

Complaint Raised: Partially

Issue

A core aspect of running a public shelter is being transparent and accountable to the public and governing authorities. This includes complying with FOIA requests (providing complete and truthful records) and accurately reporting statistics to state regulators.

Findings

During the FOIA process and subsequent analysis, several transparency concerns emerged:

  • Incomplete FOIA Response: DAHS did not turn over roughly 160 custody records from 2023 that should exist[9]. More than half of the 2023 euthanasia log pages were initially not provided.
  • Possible Misreporting to State: Given the issues found (double-counted animals, missing records, false dispositions), it is highly likely that the annual statistics DAHS reported to VDACS for 2023 were inaccurate.
  • Leadership Non-Transparency: The DAHS Board President publicly "dismissed questions", refused to meet with concerned citizens, and labeled them "bullies" and "liars".

Best Friends Animal Society offered free help to reduce euthanasia, but DAHS declined and instead treated the outreach as an attack.

Best Friends "Danville Deserves Better" Campaign →

Sources: FOIA response gaps documented in citizen complaint; Cardinal News, Sept 3, 2024

Applicable Law

Virginia Freedom of Information Act (VA Code § 2.2-3704): requires prompt production of public records upon request.

Virginia Public Records Act (VA Code § 42.1-86): requires preservation of public records.

10. Patterns of High Euthanasia Rates vs. Best Practices

Complaint Raised: Indirectly

Issue

Beyond specific law violations, the FOIA data and subsequent research highlight that DAHS's performance on lifesaving outcomes is an extreme outlier in Virginia.

Findings

In 2023, DAHS euthanized over 70% of dogs and over 80% of cats in its care, roughly eight times the state average euthanasia rate. Statewide, public shelters euthanized about 9% of dogs and 11% of cats in 2023.

Comparison Example: Roanoke RCACP

A municipal open-intake shelter serving a larger community. In 2023 RCACP euthanized 15% of dogs and 19% of cats (higher than state average due to being open-intake), but far lower than Danville's ~70-80%.

VDACS 2023 Intake and Disposition Summary →

The FOIA records suggest several reasons for DAHS's high euthanasia numbers:

  • Rapid euthanasia of animals regardless of adoptability
  • Minimal effort to find owners (not scanning chips)
  • No evidence of robust adoption or transfer programs
  • Poor care leading to treatable animals dying or being euthanized

Sources: Euthanasia statistics from shelter records; Cardinal News, Sept 3, 2024

Conclusion and Recommendations

Summary of Validated Issues

Our comprehensive review of the FOIA documents from DAHS (2023–2024) confirms all major allegations in the citizen complaint to VDACS. DAHS violated multiple Virginia statutes and administrative codes governing shelter operations.

Confirmed Violations

Additional Findings

Beyond the issues raised in the initial complaint, our analysis highlights:

  1. Transparency failures: DAHS did not fully comply with FOIA (withholding or losing records) and likely misreported statistics
  2. Comparative underperformance: DAHS's euthanasia rates are extreme outliers in Virginia, suggesting that with proper reforms, hundreds of animal lives could be saved annually

Recommendations

Regulatory Action

  • VDACS should conduct a thorough inspection/investigation of DAHS
  • The Board of Agriculture and Consumer Services should impose civil penalties (up to $1,000 per violation per day)
  • Virginia Board of Pharmacy should investigate controlled substance management
  • Immediate corrective orders should be issued
  • Two staff members with incomplete certifications should be suspended from euthanasia duties

Operational Reforms

  • The City of Danville should review whether DAHS's leadership is fit to continue
  • Never euthanize a stray before day 5/10
  • Always obtain the § 3.2-6546(F) waiver for owner surrenders
  • Keep each animal on a separate record
  • Improve record accuracy via software or training
  • Log every medical event
  • Sedate every appropriate animal before euthanasia
  • Engage rescue/foster groups

Community and Transparency

  • Full compliance with FOIA going forward
  • Proactively publish monthly intake/outcome stats
  • Form a community advisory committee
  • Work collegially with local animal advocates
  • Citizens should take help offered by Best Friends and others

Follow-up FOIA and Monitoring

  • Citizens will FOIA 2024 records next
  • Any continued violations should be documented in supplemental complaint
  • If patterns persist, stronger action needed (potentially revoking registration or finding alternate shelter provider)

In conclusion, the FOIA documents paint a troubling picture of DAHS's operations characterized by illegal shortcuts, poor practices, and avoidable animal deaths. These findings validate the citizen complaint's claims in full and then some.

Importantly, they also point toward solutions: by adhering to state laws and adopting proven sheltering practices, DAHS can both meet its legal obligations and dramatically improve its performance. Danville's animals and citizens deserve a shelter that upholds the law and genuinely strives to save lives.

We recommend that the relevant authorities enforce the cited provisions vigorously and that DAHS's leadership either commit to a sweeping turnaround or step aside for those who will. The evidence-based issues identified here provide a clear roadmap of what needs to change.

Sources

Key Documents and Sources

By addressing each of the documented violations and embracing recommended best practices, DAHS can move from being a statewide outlier to a shelter that the community can be proud of. The first step, however, is accountability, and that must begin with recognizing the validity of these findings and taking corrective action accordingly.

References

  1. DAHS 2023 CUSTODY RECORD FINDINGS FINAL.xlsx - Analysis of 3,419 custody records from 2023
  2. VDACS Complaint (p. 5-6) - Documentation of 423 animals euthanized before legal holding period based on custody records analysis
  3. DAHS 2023 CUSTODY RECORD FINDINGS FINAL.xlsx - 754 cases with multiple animals on one record
  4. Custody records via FOIA - 24 instances of falsified outcome records documented in citizen analysis
  5. Custody records and veterinary notes via FOIA - 48 animals left to suffer without timely care
  6. Custody records via FOIA - 25 animals imported without required health certificates
  7. DAHS 2023 CUSTODY RECORD FINDINGS FINAL.xlsx - Only 20 of 1,700+ strays documented as scanned for microchips
  8. DAHS 2023 EUTHANASIA LOGS.pdf - No sedation documented in euthanasia records
  9. VDACS COMPLAINT AGAINST DAHS 2023 10142024.pdf - 160 missing custody record numbers

Additional Resources

State Oversight

Virginia Department of Agriculture and Consumer Services oversees shelter compliance

VDACS Information

Local Government

Contact information for Danville City Council members

City Directory

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